How To Fix M2399 - Characteristics in info structure & do not correspond with & / &

SAP Error Message - Details

• Message type: E = Error

• Message class: M2 - LIS: Generating and updating info structures

• Message number: 399

• Message text: Characteristics in info structure & do not correspond with & / &

What causes this issue?

The characteristics structures in the info structure of the type
'without updating' and of the type 'standard' or 'without period' do
not agree with each other.

System Response

In order to guarantee consistent generation of the standard analysis,
the characteristics (value, number, sequence) of the three info
structures in question must be in complete agreement.

How to fix this error?

Make sure that the characteristics in the info structure of the type
'without updating' and in the assigned movement/stock info structures
are in complete agreement.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M2399 - Characteristics in info structure & do not correspond with & / & ?

  The SAP error message M2399 indicates that there is a mismatch between the characteristics defined in the info structure and the characteristics that are expected for the specific material or configuration. This error typically occurs in the context of reporting or analysis when the system is trying to retrieve or process data related to a material that has characteristics that do not align with what is defined in the info structure.
  Cause:
  
  Mismatch in Characteristics: The characteristics defined in the info structure do not match the characteristics of the material or the configuration being analyzed.
  Incorrect Info Structure Configuration: The info structure may not be properly configured to handle the characteristics of the materials being processed.
  Data Inconsistencies: There may be inconsistencies in the data, such as missing or incorrectly assigned characteristics for the material.
  Changes in Material Master: If there have been recent changes to the material master data, such as adding or removing characteristics, this can lead to discrepancies.
  
  Solution:
  
  
  Check Info Structure Configuration:
  
  Go to the configuration of the info structure (transaction code SIS or MC21).
  Verify that the characteristics defined in the info structure match those of the materials being processed.
  
  
  
  Review Material Master Data:
  
  Check the material master data (transaction code MM03) for the specific material to ensure that all required characteristics are correctly assigned.
  Ensure that the characteristics are consistent with what is expected in the info structure.
  
  
  
  Update Info Structure:
  
  If necessary, update the info structure to include the correct characteristics. This may involve adding new characteristics or modifying existing ones.
  
  
  
  Reprocess Data:
  
  After making changes, you may need to reprocess the data in the info structure to ensure that it reflects the current state of the material master.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for specific guidance related to your system configuration and the characteristics involved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MC21 (Maintain Info Structure), SIS (Sales Information System), and MM03 (Display Material).
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Exits and Enhancements: If custom developments are in place, review any user exits or enhancements that may affect the info structure or material characteristics.
  
  By following these steps, you should be able to identify the root cause of the M2399 error and implement a solution to resolve it.