How To Fix LVC109 - Password change not saved; change canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: LVC - Error Texts for LiveCache Monitoring, Administration...

• Message number: 109

• Message text: Password change not saved; change canceled

What causes this issue?

The password change was not saved.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The password change entered in the program was not saved and the old
passwords are still active. The password change was deleted. If you
want to change the password, you must reenter the change.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LVC109 - Password change not saved; change canceled ?

  The SAP error message LVC109: Password change not saved; change canceled typically occurs when a user attempts to change their password in the SAP system, but the change is not successfully saved. This can happen for several reasons. Below are some common causes, potential solutions, and related information:
  Causes:
  
  Incorrect Current Password: The user may have entered the wrong current password, which prevents the system from validating the change.
  Password Policy Violations: The new password may not meet the organization's password policy requirements (e.g., length, complexity).
  User Lockout: The user account may be locked due to multiple failed login attempts, preventing any changes to the password.
  Authorization Issues: The user may not have the necessary authorizations to change their password.
  System Errors: There may be temporary issues with the SAP system or database that prevent the password change from being saved.
  
  Solutions:
  
  Verify Current Password: Ensure that the current password is entered correctly before attempting to change it.
  Check Password Policy: Review the organization's password policy to ensure that the new password meets all requirements (e.g., minimum length, use of special characters).
  Unlock User Account: If the account is locked, an administrator may need to unlock it before the user can change their password.
  Check Authorizations: Ensure that the user has the necessary authorizations to change their password. If not, contact the system administrator for assistance.
  Retry Later: If the issue is due to a temporary system error, wait for a while and try again. If the problem persists, contact your SAP support team.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to password changes. You can search the SAP Support Portal for relevant notes.
  User Documentation: Refer to the SAP user documentation for guidance on changing passwords and understanding password policies.
  System Logs: If you have access, check the system logs (transaction SM21) for any error messages or warnings that may provide more context about the issue.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to your SAP Basis team or support for further investigation.