How To Fix LVC064 - Starting in cold mode; liveCache &1 is offline

SAP Error Message - Details

• Message type: E = Error

• Message class: LVC - Error Texts for LiveCache Monitoring, Administration...

• Message number: 064

• Message text: Starting in cold mode; liveCache &1 is offline

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LVC064 - Starting in cold mode; liveCache &1 is offline ?

  The SAP error message LVC064 indicates that the LiveCache system is starting in cold mode because the LiveCache instance is offline. This typically occurs in environments where SAP applications rely on LiveCache for managing data, such as in SAP Advanced Planner and Optimizer (APO) or SAP Supply Chain Management (SCM).
  Cause:
  
  LiveCache is Offline: The most common cause is that the LiveCache instance is not running or has been stopped.
  Database Issues: There may be issues with the underlying database that LiveCache relies on.
  Configuration Issues: Incorrect configuration settings in the LiveCache or the SAP system can lead to this error.
  Resource Constraints: Insufficient system resources (CPU, memory, etc.) can prevent LiveCache from starting properly.
  Network Issues: If the LiveCache is hosted on a different server, network connectivity issues can prevent it from being accessed.
  
  Solution:
  
  
  Check LiveCache Status: Verify if the LiveCache instance is running. You can do this through the SAP GUI or command line.
  
  Use transaction code LC10 to check the status of LiveCache.
  If it is not running, start the LiveCache instance.
  
  
  
  Restart LiveCache: If LiveCache is offline, try restarting it. This can often resolve temporary issues.
  
  Use transaction code LC10 to stop and then start the LiveCache.
  
  
  
  Check Logs: Review the LiveCache logs for any error messages that might indicate why it is offline. This can provide insights into underlying issues.
  
  
  Database Connection: Ensure that the database that LiveCache uses is up and running. Check for any database-related issues.
  
  
  Configuration Review: Check the configuration settings for LiveCache in the SAP system. Ensure that all parameters are set correctly.
  
  
  Resource Monitoring: Monitor system resources to ensure that there are enough CPU and memory available for LiveCache to operate.
  
  
  Network Connectivity: If LiveCache is on a different server, check the network connectivity between the SAP application server and the LiveCache server.
  
  
  Consult Documentation: Refer to SAP Notes and documentation for any specific troubleshooting steps related to your version of LiveCache.
  
  
  Related Information:
  
  SAP Notes: Check for relevant SAP Notes that may provide additional troubleshooting steps or patches related to LiveCache issues.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have experienced similar issues.
  System Monitoring Tools: Utilize SAP Solution Manager or other monitoring tools to keep track of the health of your LiveCache and related systems.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.