How To Fix LVC062 - Cannot save; liveCache &1 is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: LVC - Error Texts for LiveCache Monitoring, Administration...

• Message number: 062

• Message text: Cannot save; liveCache &1 is not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LVC062 - Cannot save; liveCache &1 is not active ?

  The SAP error message LVC062 indicates that the LiveCache system is not active, which prevents the saving of data in applications that rely on LiveCache. LiveCache is a database technology used in SAP for managing large volumes of data, particularly in logistics and supply chain applications.
  Cause:
  The error occurs when:
  
  The LiveCache instance is not running or has crashed.
  There is a connectivity issue between the SAP application and the LiveCache.
  The LiveCache system is not properly configured or has not been started.
  There may be authorization issues preventing access to the LiveCache.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check LiveCache Status:
  
  Use transaction code LC10 or LC11 in SAP to check the status of the LiveCache instance. Ensure that it is running.
  
  
  
  Start LiveCache:
  
  If the LiveCache is not active, you may need to start it. This can typically be done through the SAP system or the operating system where LiveCache is installed.
  
  
  
  Check Connectivity:
  
  Ensure that there are no network issues preventing the SAP application from connecting to the LiveCache. Check firewall settings and network configurations.
  
  
  
  Review Configuration:
  
  Verify that the LiveCache is correctly configured in the SAP system. Check the settings in transaction LC01 or LC02.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and interact with the LiveCache.
  
  
  
  Consult Logs:
  
  Review the system logs for any additional error messages or warnings that could provide more context about the issue. You can check the application logs using transaction SLG1.
  
  
  
  Restart SAP System:
  
  In some cases, restarting the SAP system may help resolve temporary issues with the LiveCache connection.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  LiveCache Documentation: Refer to SAP's official documentation for LiveCache for detailed information on configuration and management.
  SAP Notes: Check SAP Notes related to LiveCache for any known issues or patches that may address the problem.
  Transaction Codes:
  
  LC10: LiveCache Monitor
  LC11: LiveCache Administration
  LC01: LiveCache Configuration
  LC02: LiveCache Performance Monitoring
  
  
  
  By following these steps, you should be able to diagnose and resolve the LVC062 error effectively.