How To Fix LVC014 - Error when starting liveCache &1 on server &2 (-> KNLDIAG)

SAP Error Message - Details

• Message type: E = Error

• Message class: LVC - Error Texts for LiveCache Monitoring, Administration...

• Message number: 014

• Message text: Error when starting liveCache &1 on server &2 (-> KNLDIAG)

What causes this issue?

An error occurred when starting the liveCache. You can analyze this
error using the file knldiag.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can display knldiag using messages. If you cannot analyze the
problem with these messages, then send the file to R/3 Support for
analysis.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LVC014 - Error when starting liveCache &1 on server &2 (-> KNLDIAG) ?

  The SAP error message LVC014 indicates an issue with starting the LiveCache instance on a specific server. This error is often related to the configuration or operational state of the LiveCache system, which is used in SAP applications for managing large volumes of data in real-time.
  Cause
  The error can be caused by several factors, including:
  
  Configuration Issues: Incorrect configuration settings in the LiveCache instance or the underlying database.
  Resource Availability: Insufficient system resources (CPU, memory, disk space) on the server where LiveCache is hosted.
  Database Connectivity: Problems with the connection to the database that LiveCache relies on.
  Corrupted Data: Corruption in the LiveCache data or logs that prevents it from starting properly.
  Version Mismatch: Incompatibility between the LiveCache version and the SAP application version.
  
  Solution
  To resolve the LVC014 error, you can follow these steps:
  
  
  Check Configuration: Review the configuration settings for LiveCache in the SAP system. Ensure that all parameters are set correctly according to the documentation.
  
  
  Resource Check: Monitor the server's resources (CPU, memory, disk space) to ensure that there are enough resources available for LiveCache to start. If resources are low, consider increasing them or optimizing other processes.
  
  
  Database Connectivity: Verify that the database is running and that there are no connectivity issues. Check the database logs for any errors that might indicate a problem.
  
  
  Check Logs: Look at the LiveCache logs for more detailed error messages. The logs can provide insights into what might be causing the startup failure.
  
  
  Repair Corruption: If you suspect data corruption, you may need to run repair utilities or restore from a backup if available.
  
  
  Version Compatibility: Ensure that the versions of LiveCache and the SAP application are compatible. If there is a mismatch, consider upgrading or downgrading as necessary.
  
  
  Restart Services: Sometimes, simply restarting the LiveCache service or the entire server can resolve transient issues.
  
  
  Consult Documentation: Refer to SAP Notes and documentation related to LiveCache for any specific troubleshooting steps or patches that may be applicable.
  
  
  Related Information
  
  SAP Notes: Check SAP Notes related to LiveCache and the specific error message for any known issues and fixes.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages for better diagnosis.
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the LVC014 error.