How To Fix LSO877 - Course program subscription was canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 877

• Message text: Course program subscription was canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO877 - Course program subscription was canceled ?

  The SAP error message LSO877, which states "Course program subscription was canceled," typically occurs in the context of SAP Learning Solution (LSO) when a user attempts to enroll in a course program that has been canceled or is no longer available for registration. Here are some potential causes, solutions, and related information regarding this error:
  Causes:
  
  Course Program Cancellation: The course program may have been canceled by an administrator or due to insufficient participants.
  Date Restrictions: The course program may have specific date restrictions, and the current date may fall outside the allowed registration period.
  Status of the Course Program: The course program might be in a status that does not allow new subscriptions (e.g., completed, archived).
  User Eligibility: The user may not meet the prerequisites or eligibility criteria set for the course program.
  Technical Issues: There could be a temporary technical issue or system error affecting the course program's availability.
  
  Solutions:
  
  Check Course Program Status: Verify the status of the course program in the SAP system. If it has been canceled, you may need to look for alternative programs or contact the administrator for more information.
  Review Registration Dates: Ensure that you are attempting to register within the allowed registration dates for the course program.
  Contact Administrator: If you believe the course program should be available, contact your SAP LSO administrator or support team for clarification and assistance.
  Check Eligibility: Review the prerequisites and eligibility criteria for the course program to ensure you meet all requirements.
  System Check: If you suspect a technical issue, try logging out and back in, clearing your browser cache, or checking for system updates.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on the Learning Solution and error messages.
  User Training: Ensure that users are trained on how to navigate the Learning Solution and understand the course program lifecycle.
  Support Channels: Utilize SAP support channels or forums for additional assistance and to report persistent issues.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your IT department or SAP support for further investigation.