How To Fix LSO847 - Retrieved participation data is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 847

• Message text: Retrieved participation data is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO847 - Retrieved participation data is invalid ?

  The SAP error message LSO847 ("Retrieved participation data is invalid") typically occurs in the context of SAP Learning Solution (LSO) when there is an issue with the data related to a participant's enrollment or participation in a learning event. This error can arise due to various reasons, including data inconsistencies, incorrect configurations, or issues with the underlying data model.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the participant, such as missing or incorrect entries in the database.
  Incorrect Configuration: The configuration settings for the learning event or the participant may not be set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the participation data.
  Technical Issues: There could be technical issues with the SAP system, such as problems with the database or application server.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify the participant's data in the system. Ensure that all required fields are filled out correctly and that there are no missing entries.
  Check the enrollment status and ensure that the participant is correctly enrolled in the learning event.
  
  
  
  Review Configuration Settings:
  
  Review the configuration settings for the learning event and ensure that they are set up correctly.
  Check if the event is active and that the dates and times are correctly configured.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the participation data.
  Review the roles and authorizations assigned to the user in the SAP system.
  
  
  
  Technical Troubleshooting:
  
  If the issue persists, consider checking the system logs for any additional error messages or warnings that could provide more context.
  Consult with your SAP Basis team to check for any underlying technical issues with the system.
  
  
  
  SAP Notes and Support:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
  If necessary, open a support ticket with SAP for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as LP10 (for learning event management) and LSO1 (for managing learning objects).
  Documentation: Review SAP documentation related to the Learning Solution for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the LSO847 error message in SAP.