How To Fix LSO801 - Delivery methods do not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 801

• Message text: Delivery methods do not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO801 - Delivery methods do not exist ?

  The SAP error message LSO801: Delivery methods do not exist typically occurs in the context of SAP Learning Solution (LSO) when there is an issue with the configuration of delivery methods for training events or courses. This error indicates that the system cannot find any valid delivery methods associated with the training or event you are trying to access or create.
  Causes:
  
  Missing Configuration: The delivery methods for the training events or courses have not been configured in the system.
  Inactive Delivery Methods: The delivery methods that are configured may be inactive or not assigned to the relevant training events.
  Authorization Issues: The user may not have the necessary authorizations to view or use the delivery methods.
  Data Inconsistencies: There may be inconsistencies in the data related to the training events or courses, such as missing links between courses and delivery methods.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the SAP Easy Access screen and navigate to the configuration settings for Learning Solution.
  Ensure that delivery methods are defined in the system. You can check this in the following path:
  
  SPRO > SAP Reference IMG > Learning Solution > Basic Settings > Define Delivery Methods.
  
  
  Make sure that the delivery methods you need are created and active.
  
  
  
  Assign Delivery Methods:
  
  Ensure that the delivery methods are assigned to the relevant courses or training events. You can do this by editing the course or event and checking the delivery method settings.
  
  
  
  Check User Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to access the delivery methods. This can be checked in the user roles and profiles.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the training events and courses to ensure that all necessary data is correctly linked and configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on configuring delivery methods in LSO.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like LP01 (for creating learning events) or LP02 (for changing learning events) to manage training events.
  SAP Notes: Check SAP Notes for any specific patches or updates related to LSO and delivery methods.
  Training and Documentation: Consider reviewing training materials or documentation specific to SAP Learning Solution for a deeper understanding of how delivery methods work.
  
  By following these steps, you should be able to resolve the LSO801 error and ensure that delivery methods are properly configured and assigned in your SAP Learning Solution environment.