How To Fix LSO793 - Error when deleting the SAP Jam group &1

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 793

• Message text: Error when deleting the SAP Jam group &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSO793 - Error when deleting the SAP Jam group &1 ?

  The SAP error message LSO793, which indicates an error when deleting an SAP Jam group, typically arises due to several potential causes. Here’s a breakdown of the possible causes, solutions, and related information:
  Causes:
  
  Group Ownership: The user attempting to delete the group may not have the necessary permissions or ownership rights to delete the group.
  Active Content: The group may contain active content, such as discussions, documents, or other resources that need to be removed before the group can be deleted.
  System Configuration: There may be configuration settings in SAP Jam or the integration with SAP that prevent the deletion of groups under certain conditions.
  Technical Issues: There could be underlying technical issues, such as connectivity problems between SAP and SAP Jam, or issues with the SAP Jam service itself.
  
  Solutions:
  
  Check Permissions: Ensure that the user has the appropriate permissions to delete the group. This may involve checking the user roles and group ownership.
  Remove Content: Before attempting to delete the group, ensure that all content within the group is removed. This includes discussions, files, and any other resources.
  Review Configuration: Check the configuration settings in both SAP and SAP Jam to ensure that there are no restrictions on group deletion.
  Consult Logs: Look at the system logs for more detailed error messages that can provide insight into why the deletion is failing.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance. They may have additional tools or insights to help resolve the issue.
  
  Related Information:
  
  SAP Jam Documentation: Review the official SAP Jam documentation for guidelines on group management and permissions.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  Community Forums: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to identify the cause of the LSO793 error and take appropriate action to resolve it.