How To Fix LSO709 - Cannot revoke access authorization from all participants

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 709

• Message text: Cannot revoke access authorization from all participants

What causes this issue?

Access authorization is revoked by delimiting participation at the
previous day.
For this reason, the system does not take into account participations
whose validity has expired or that do not begin until after the
delimitation date.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSO709 - Cannot revoke access authorization from all participants ?

  The SAP error message LSO709 ("Cannot revoke access authorization from all participants") typically occurs in the context of SAP Learning Solution (LSO) when there is an attempt to revoke access authorization from all participants of a specific learning event or course. This error indicates that the system cannot process the request because it would leave no participants with access to the course.
  Cause:
  
  All Participants Selected: The error usually arises when the system detects that the action would remove access from all users who are currently enrolled in the course or event.
  Mandatory Participants: There may be certain participants who are required to have access due to their roles or responsibilities, and the system prevents revoking access from all of them.
  System Configuration: The configuration settings in the SAP system may restrict the ability to revoke access from all participants.
  
  Solution:
  
  Select Specific Participants: Instead of trying to revoke access from all participants, select specific individuals or groups from whom you want to revoke access. This way, at least one participant will retain access.
  Check Participant Roles: Review the roles and responsibilities of the participants. Ensure that you are not inadvertently trying to revoke access from users who must retain it.
  Adjust Configuration Settings: If you have the necessary permissions, check the configuration settings related to access authorization in the SAP Learning Solution. You may need to consult with your SAP administrator or support team to adjust these settings if necessary.
  Use Authorization Groups: If applicable, consider using authorization groups to manage access more effectively, allowing for more granular control over who can access specific courses or events.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates regarding this error message.
  User Roles and Authorizations: Familiarize yourself with the user roles and authorizations in your SAP system, as they can impact access management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found effective.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.