How To Fix LSO650 - The item description is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 650

• Message text: The item description is missing

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO650 - The item description is missing ?

  The SAP error message LSO650, which states "The item description is missing," typically occurs in the context of SAP Learning Solution (LSO) when there is an attempt to create or process a learning event or item without a proper description. This can happen in various scenarios, such as when creating a course, class, or other learning-related objects.
  Cause:
  
  Missing Description: The most straightforward cause is that the item (course, class, etc.) does not have a description entered in the relevant fields.
  Data Entry Error: There may have been an oversight during data entry where the description field was left blank.
  Configuration Issues: In some cases, the system configuration may require a description for certain types of items, and if this requirement is not met, the error will occur.
  Custom Development: If there are custom developments or enhancements in the system, they might be enforcing additional checks that require a description.
  
  Solution:
  
  Check Item Details: Go to the relevant transaction (e.g., creating or editing a course) and ensure that the description field is filled out correctly.
  Mandatory Fields: Verify if the description field is marked as mandatory in the configuration. If it is, ensure that it is always filled out when creating or modifying items.
  Review Configuration: If you have access, check the configuration settings in the SAP Learning Solution to see if there are any specific requirements for item descriptions.
  Data Validation: Implement data validation checks to ensure that descriptions are not left blank during data entry.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the Learning Solution module and item creation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as LP01 (for creating learning items) or LP02 (for editing learning items).
  SAP Notes: Check for any SAP Notes related to LSO650 for additional insights or patches that may address this issue.
  User Training: Ensure that users involved in creating or managing learning items are trained on the importance of filling out all required fields, including descriptions.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By addressing the missing description and ensuring proper data entry practices, you should be able to resolve the LSO650 error effectively.