How To Fix LSO636 - Participant &1 is booked for curriculum &2

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 636

• Message text: Participant &1 is booked for curriculum &2

What causes this issue?

Participant &v1& was not booked directly for the course; he/she was
booked for the curriculum &v2&.
During follow-up processing for the course, the system will only
perform follow-up processing for participants that were booked directly
for the course or curriculum participants that have the indicator
"Individual Elements" flagged for the "Follow Up" field in the "Info
Curriculum Type" infotype (5004).
In the "Info Curriculum Type" infotype stored for this participant, the
"Entire Curriculum" flag is set for the "Follow Up" field. This means
that the participation record must be followed up as part of the
curriculum &v2&.

System Response

The system will only process this participation when following up the
curriculum &v2&.

How to fix this error?

You can continue follow-up processing for the course. Then, follow up
the participant via the curriculum &v2&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSO636 - Participant &1 is booked for curriculum &2 ?

  The SAP error message LSO636 indicates that a participant (user) is already booked for a specific curriculum. This typically occurs in the context of SAP Learning Solution (LSO) when trying to enroll a participant in a curriculum that they are already enrolled in.
  Cause:
  The error arises when:
  
  A user is already registered for the specified curriculum.
  The system prevents duplicate bookings to maintain data integrity and avoid conflicts in scheduling.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Current Enrollments:
  
  Verify if the participant is indeed enrolled in the curriculum. You can do this by checking the participant's current bookings in the SAP LSO system.
  
  
  
  Remove Duplicate Enrollment:
  
  If the participant is already enrolled and you need to make changes, you may need to remove the existing enrollment before attempting to book them again.
  
  
  
  Modify Existing Booking:
  
  If the intention is to change the details of the existing booking (like dates or sessions), consider modifying the existing enrollment instead of creating a new one.
  
  
  
  Consult with Administrator:
  
  If you are unsure about how to proceed or if you do not have the necessary permissions, consult with your SAP LSO administrator or support team for assistance.
  
  
  
  Review Curriculum Settings:
  
  Ensure that the curriculum settings allow for the desired booking scenarios. Sometimes, configurations may restrict certain types of enrollments.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP LSO, such as LP01 for managing participants and LP02 for managing curriculums.
  Documentation: Refer to SAP Help documentation for Learning Solution for detailed information on managing participants and curriculums.
  User Roles: Ensure that the user attempting to make the booking has the appropriate roles and permissions to enroll participants in curriculums.
  
  By following these steps, you should be able to address the LSO636 error effectively.