How To Fix LSO505 - No course content could be found

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 505

• Message text: No course content could be found

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

You are attempting to book a course that requires course content. The
content is derived from the higher level course type.

System Response

How to fix this error?

Create the "Link to Course Content" infotype for the higher level
course type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSO505 - No course content could be found ?

  The SAP error message LSO505 ("No course content could be found") typically occurs in the context of SAP Learning Solution (LSO) when a user attempts to access a course that does not have any associated content. This can happen for several reasons. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Missing Course Content: The course may not have any content assigned to it. This could be due to an oversight during course creation or configuration.
  Content Not Published: The content might exist but has not been published or made available for the course.
  Incorrect Course Configuration: The course may not be properly linked to the content in the system.
  Authorization Issues: The user may not have the necessary permissions to view the course content.
  Technical Issues: There could be a technical issue or bug in the system that is preventing the content from being displayed.
  
  Solutions:
  
  
  Check Course Content Assignment:
  
  Navigate to the course in the SAP LSO configuration and verify that the content is correctly assigned to the course.
  Ensure that the content type (e.g., e-learning, classroom training) is appropriate and correctly linked.
  
  
  
  Publish Content:
  
  If the content exists but is not published, ensure that it is published and made available for the course.
  Check the status of the content in the content management area of SAP LSO.
  
  
  
  Review Course Configuration:
  
  Verify the course configuration settings to ensure that all necessary fields are filled out correctly and that the course is set up to display content.
  
  
  
  Check User Authorizations:
  
  Ensure that the user trying to access the course has the necessary authorizations to view the course content.
  Review the user roles and permissions in the SAP system.
  
  
  
  Technical Troubleshooting:
  
  If the above steps do not resolve the issue, consider checking for any system errors or logs that might indicate a technical problem.
  Consult with your SAP Basis team or technical support for further investigation.
  
  
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes for any known issues related to LSO505 or similar error messages. SAP’s support portal may have specific notes addressing this error.
  User Training: Ensure that users are trained on how to access course content and understand the structure of the Learning Solution.
  System Updates: Keep the SAP system updated to the latest version, as updates may include bug fixes and improvements related to course content management.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.