How To Fix LSO504 - The document number could not be generated

LSO504 - Overview

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 504

• Message text: The document number could not be generated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSO504 - The document number could not be generated ?

  The SAP error message LSO504, which states "The document number could not be generated," typically occurs in the context of the SAP Learning Solution (LSO) module. This error can arise due to various reasons related to document number generation in the system. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Number Range Issues: The number range for the document type being used may not be defined or may be exhausted.
  Configuration Errors: There may be configuration issues in the document type settings or number range settings in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to create or access the document.
  System Errors: There could be temporary system issues or inconsistencies in the database.
  Missing Customizing Settings: Required customizing settings for the Learning Solution may not be properly configured.
  
  Solutions:
  
  
  Check Number Ranges:
  
  Go to transaction code SNRO (Number Range Objects) and check the number range object related to the document