How To Fix LSO350 - Update to database LSOLU_C is not possible -> rollback

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 350

• Message text: Update to database LSOLU_C is not possible -> rollback

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO350 - Update to database LSOLU_C is not possible -> rollback ?

  The SAP error message LSO350 indicates that an update to the database table LSOLU_C could not be completed, leading to a rollback of the transaction. This error typically occurs in the context of SAP Learning Solution (LSO) when there are issues with data consistency, database constraints, or other underlying problems that prevent the successful execution of the update.
  Possible Causes:
  
  Data Integrity Issues: There may be inconsistencies in the data being processed, such as missing mandatory fields or invalid data formats.
  Database Constraints: The update may violate database constraints, such as primary key or foreign key constraints.
  Locking Issues: The table may be locked by another transaction, preventing the update from being executed.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to perform the update.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the standard processing logic.
  System Performance Issues: If the system is under heavy load, it may lead to timeouts or other performance-related issues.
  
  Solutions:
  
  Check Data Consistency: Review the data being processed to ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Review Database Constraints: Check the database schema for any constraints that may be violated by the update. Ensure that all foreign key relationships are satisfied.
  Check for Locks: Use transaction codes like SM12 to check for locks on the table LSOLU_C. If there are locks, determine the cause and resolve them.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the update. You can use transaction SU53 to analyze authorization issues after the error occurs.
  Debugging: If custom code is involved, use the debugger to trace the execution and identify where the error occurs. Look for any exceptions or errors in the custom logic.
  System Performance: Monitor system performance and check for any issues that may be causing delays or timeouts. Consider optimizing the database or increasing system resources if necessary.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE80 (Object Navigator), SM21 (System Log), and ST22 (Dump Analysis) to investigate further.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs and Dumps: Review system logs and short dumps for any additional error messages or information that can help diagnose the issue.
  
  If the problem persists after following these steps, it may be necessary to engage SAP support for further assistance.