How To Fix LR365 - An error occurred on starting the workflow

SAP Error Message - Details

• Message type: E = Error

• Message class: LR - CATS: Cross-Application Time Sheet

• Message number: 365

• Message text: An error occurred on starting the workflow

INCLUDE LR364 OBJECT DOKU ID NA

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message LR365 - An error occurred on starting the workflow ?

  The SAP error message LR365, which states "An error occurred on starting the workflow," typically indicates that there is an issue with the workflow initiation process in SAP. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Possible Causes:
  
  
  Workflow Configuration Issues: The workflow may not be properly configured. This could include missing or incorrect settings in the workflow definition or the associated tasks.
  
  
  Authorization Problems: The user attempting to start the workflow may not have the necessary authorizations to execute the workflow or access the required objects.
  
  
  Missing Workflow Template: The workflow template that is supposed to be used may not exist or may not be activated in the system.
  
  
  Business Object Issues: The business object associated with the workflow may not be correctly defined or may have issues that prevent the workflow from starting.
  
  
  System Errors: There could be underlying system errors or inconsistencies in the SAP environment that are causing the workflow to fail.
  
  
  Data Issues: The data being processed may be incomplete or incorrect, leading to the workflow not being able to start.
  
  
  Solutions:
  
  
  Check Workflow Configuration: Review the workflow definition and ensure that all necessary components are correctly configured. This includes checking the workflow template, tasks, and any associated rules.
  
  
  Verify Authorizations: Ensure that the user has the appropriate authorizations to start the workflow. You can check this in the user roles and profiles.
  
  
  Activate Workflow Template: If the workflow template is not activated, activate it in the workflow administration (transaction SWDD).
  
  
  Review Business Object: Check the business object associated with the workflow for any inconsistencies or errors. Ensure that it is correctly defined and that all necessary attributes are set.
  
  
  Check System Logs: Look at the system logs (transaction SLG1) for any additional error messages or information that can provide more context about the issue.
  
  
  Data Validation: Validate the data being used to start the workflow. Ensure that all required fields are filled out and that the data is in the correct format.
  
  
  Consult SAP Notes: Search for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWDD (Workflow Builder), SWI1 (Work Item Selection), and SLG1 (Application Log) for troubleshooting.
  Workflow Monitoring: Use transaction SWI1 to monitor workflow instances and identify any that are stuck or have failed.
  Documentation: Review SAP documentation related to workflows for best practices and configuration guidelines.
  
  By systematically checking these areas, you should be able to identify the cause of the LR365 error and implement a solution.