How To Fix LIS_SRV012 - Logon procedure cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: LIS_SRV - LIS Server

• Message number: 012

• Message text: Logon procedure cannot be changed

What causes this issue?

You want to change the logon procedure of a service. This is not
possible.

System Response

You can change the logon procedure for the following connection types
only: 'dialog user, logon prompt permitted', and 'dialog user, logon
prompt not permitted'.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LIS_SRV012 - Logon procedure cannot be changed ?

  The SAP error message LIS_SRV012 ("Logon procedure cannot be changed") typically occurs when there is an attempt to modify the logon procedure in a way that is not permitted by the system configuration or user authorizations. This error is often related to the settings in the SAP system that govern how users log in and the procedures that are followed during the logon process.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to change the logon procedure.
  System Configuration: The logon procedure may be locked or restricted due to system settings or configurations that prevent changes.
  User Profile Settings: The user profile may not allow changes to the logon procedure.
  Transport Requests: If the logon procedure is part of a transport request, it may be in a state that does not allow changes.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to change the logon procedure. This can be done by reviewing the user's roles and profiles in transaction SU01 (User Maintenance).
  Review System Settings: Check the system settings related to logon procedures. This can be done in transaction RZ10 (Profile Parameter Maintenance) or SUC1 (Logon Procedure).
  Consult with Basis Team: If you do not have the necessary access or knowledge to change the settings, consult with your SAP Basis team or system administrator. They can provide insights into the system configuration and any restrictions in place.
  Check for Locks: Ensure that there are no locks on the logon procedure settings that would prevent changes. This can be checked in transaction SE03 (Transport Organizer Tools).
  Review Transport Requests: If the logon procedure is part of a transport request, ensure that the transport is released and not in a state that prevents changes.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps. You can search for notes in the SAP Support Portal.
  Documentation: Review SAP documentation related to user management and logon procedures for more detailed information on how these settings work.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.