How To Fix LDAPACCESS020 - Filter could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: LDAPACCESS - Messages for LDAP Interface with Mapping

• Message number: 020

• Message text: Filter could not be found

What causes this issue?

INCLUDE LDAPSYNC_FOLLOWUP

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LDAPACCESS020 - Filter could not be found ?

  The SAP error message LDAPACCESS020: Filter could not be found typically occurs when there is an issue with the LDAP (Lightweight Directory Access Protocol) configuration in your SAP system. This error indicates that the system is unable to locate the specified filter in the LDAP directory.
  Causes:
  
  Incorrect Filter Configuration: The filter specified in the LDAP configuration may be incorrect or not properly defined.
  Missing LDAP Entries: The entries that the filter is supposed to retrieve may not exist in the LDAP directory.
  Connection Issues: There may be connectivity issues between the SAP system and the LDAP server.
  Authorization Issues: The user account used to connect to the LDAP server may not have the necessary permissions to access the required entries.
  LDAP Server Configuration: The LDAP server itself may not be configured correctly or may be down.
  
  Solutions:
  
  Check Filter Syntax: Review the filter syntax in the SAP LDAP configuration. Ensure that it adheres to the correct LDAP filter format.
  Verify LDAP Entries: Use an LDAP browser or command-line tool to check if the entries you are trying to access actually exist in the LDAP directory.
  Test Connectivity: Ensure that the SAP system can connect to the LDAP server. You can use tools like ping or telnet to check connectivity.
  Review User Permissions: Make sure that the user account configured in SAP for LDAP access has the necessary permissions to read the entries in the LDAP directory.
  Check LDAP Server Status: Ensure that the LDAP server is running and properly configured. Check for any logs or error messages on the LDAP server that might indicate issues.
  SAP Notes and Documentation: Check SAP Notes for any known issues or patches related to LDAP integration. SAP's support portal may have specific guidance for your version of SAP.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for LDAP integration, which provides detailed instructions on configuring LDAP settings.
  SAP Community: The SAP Community forums can be a valuable resource for troubleshooting and finding solutions shared by other users who have encountered similar issues.
  Logs: Check the SAP system logs (transaction SM21) and the LDAP server logs for any additional error messages that could provide more context about the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.