How To Fix LDAP072 - LDAP Connector &1: Internal error; check trace file

SAP Error Message - Details

• Message type: E = Error

• Message class: LDAP - LDAP Interface Messages in ABAP

• Message number: 072

• Message text: LDAP Connector &1: Internal error; check trace file

What causes this issue?

An error occurred in LDAP Connector &V1& that is not specified in the
SAP system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check the trace file of LDAP Connector &V1&.
If there are no relevant entries there, increase the trace level of the
LDAP Connector and repeat the operation that failed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LDAP072 - LDAP Connector &1: Internal error; check trace file ?

  The SAP error message "LDAP072 LDAP Connector &1: Internal error; check trace file" indicates that there is an internal error occurring within the LDAP Connector in SAP. This error can arise from various issues related to the configuration, connectivity, or data handling of the LDAP system.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration settings in the LDAP connector can lead to internal errors. This includes issues with the LDAP server URL, port, or authentication settings.
  Network Connectivity: Problems with network connectivity between the SAP system and the LDAP server can cause failures in communication.
  Data Issues: Corrupted or unexpected data being processed by the LDAP connector can trigger internal errors.
  Version Compatibility: Incompatibility between the SAP system version and the LDAP server version may lead to errors.
  Resource Limitations: Insufficient system resources (like memory or CPU) can also cause internal errors.
  
  Solutions:
  
  
  Check Trace Files: The error message suggests checking the trace files for more detailed information about the error. Trace files can provide insights into what went wrong and where.
  
  You can find trace files in the SAP system under transaction code SLG1 or in the file system depending on your configuration.
  
  
  
  Review Configuration: Verify the configuration settings for the LDAP connector in the SAP system. Ensure that all parameters (like server address, port, and authentication method) are correctly set.
  
  Use transaction LDAP to check and adjust the settings.
  
  
  
  Test Connectivity: Use tools like ping or telnet to test connectivity to the LDAP server from the SAP system. Ensure that the LDAP server is reachable and that there are no firewall issues blocking the connection.
  
  
  Check for Updates: Ensure that both the SAP system and the LDAP server are updated to the latest versions. Sometimes, patches or updates can resolve compatibility issues.
  
  
  Monitor System Resources: Check the system resources on the SAP server. If resources are low, consider optimizing the system or increasing the available resources.
  
  
  Consult Documentation: Refer to SAP Notes and documentation related to the LDAP connector for any known issues or additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with the trace files and any relevant logs to help diagnose the issue.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the LDAP connector.
  Documentation: Review the official SAP documentation for LDAP integration to ensure that all steps and configurations are correctly followed.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the LDAP072 error in your SAP system.