How To Fix L3839 - Packaging material entered is not allowed for materials specified

SAP Error Message - Details

• Message type: E = Error

• Message class: L3 -

• Message number: 839

• Message text: Packaging material entered is not allowed for materials specified

What causes this issue?

The packing material entered is not suitable for the material in the
transfer order items.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a permitted packing material or display a list of permitted
packing materials and select the most appropriate one.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message L3839 - Packaging material entered is not allowed for materials specified ?

  The SAP error message L3839, which states "Packaging material entered is not allowed for materials specified," typically occurs in the context of logistics and inventory management, particularly when dealing with packaging materials in the SAP system. This error indicates that the packaging material you are trying to use is not valid for the specific materials you are working with.
  Causes:
  
  Incorrect Packaging Material: The packaging material you are trying to use may not be configured for the specific material in question.
  Material Master Data Issues: The material master data for either the packaging material or the product may not be set up correctly. This includes missing or incorrect entries in the packaging specifications.
  Packaging Material Status: The packaging material may be inactive or blocked in the system.
  Configuration Settings: There may be configuration settings in the SAP system that restrict the use of certain packaging materials for specific products.
  
  Solutions:
  
  
  Check Material Master Data:
  
  Go to the material master record for both the product and the packaging material.
  Ensure that the packaging material is correctly assigned to the product in the relevant views (e.g., Basic Data, Sales, and Distribution).
  
  
  
  Review Packaging Specifications:
  
  Check the packaging specifications in the SAP system to ensure that the packaging material is allowed for the specified materials.
  You can do this by navigating to the relevant transaction codes (e.g., MM03 for material master display).
  
  
  
  Verify Packaging Material Status:
  
  Ensure that the packaging material is active and not blocked. You can check this in the material master record.
  
  
  
  Consult Configuration Settings:
  
  If you have access to configuration settings, review the settings related to packaging materials in the SAP IMG (Implementation Guide) to ensure that there are no restrictions in place.
  
  
  
  User Authorization:
  
  Ensure that you have the necessary authorizations to use the specified packaging material.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), MM02 (Change Material), and others related to packaging and inventory management.
  SAP Notes: Check for any SAP Notes related to packaging materials and error L3839 for additional insights or patches that may address the issue.
  Training and Documentation: Review SAP training materials or documentation related to packaging and material management to better understand how to configure and manage packaging materials effectively.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.