How To Fix L3815 - Internal error: data inconsistency between TO item and HU withdrawals


SAP Error Message - Details

  • Message type: E = Error

  • Message class: L3 -

  • Message number: 815

  • Message text: Internal error: data inconsistency between TO item and HU withdrawals

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Smart SAP Assistant

  • What is the cause and solution for SAP error message L3815 - Internal error: data inconsistency between TO item and HU withdrawals ?

    The SAP error message L3815, which states "Internal error: data inconsistency between TO item and HU withdrawals," typically occurs in the context of handling transfer orders (TO) and handling units (HU) in the Warehouse Management (WM) module. This error indicates that there is a mismatch or inconsistency between the transfer order items and the handling unit withdrawals.

    Causes:

    1. Data Inconsistency: The most common cause is a mismatch between the quantities or statuses of the transfer order items and the handling units that have been withdrawn. This can happen if:

      • The handling units were modified or deleted after the transfer order was created.
      • There are discrepancies in the quantities between the TO and the actual handling units.
      • The handling units were not properly assigned to the transfer order.
    2. System Errors: Sometimes, internal system errors or bugs can lead to inconsistencies in the data.

    3. User Errors: Manual interventions or incorrect processing steps by users can also lead to this error.

    Solutions:

    1. Check Transfer Order and Handling Units:

      • Verify the transfer order items and the associated handling units. Ensure that the quantities match and that the handling units are correctly assigned to the transfer order.
      • Use transaction codes like LT03 (Create Transfer Order) or LT12 (Confirm Transfer Order) to review the details.
    2. Reprocess Handling Units:

      • If there are discrepancies, you may need to reprocess the handling units. This could involve reassigning them to the correct transfer order or adjusting the quantities.
    3. Check for System Updates:

      • Ensure that your SAP system is up to date with the latest patches and updates. Sometimes, these errors are resolved in newer versions or patches.
    4. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be known issues and recommended solutions.
    5. Debugging:

      • If you have access to technical resources, debugging the process can help identify the root cause of the inconsistency. This may involve looking at the code or logs related to the transfer order and handling unit processing.
    6. Contact SAP Support:

      • If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, steps taken, and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in the WM module, such as LT01 (Create Transfer Order), LT02 (Change Transfer Order), and LT03 (Display Transfer Order).
    • Handling Units: Understand how handling units are managed in your SAP system, including their creation, assignment, and withdrawal processes.
    • Warehouse Management Configuration: Review the configuration settings in the WM module to ensure that they align with your business processes and requirements.

    By following these steps, you should be able to identify and resolve the cause of the L3815 error in your SAP system.

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