How To Fix L3797 - Multiple picking not allowed for delivery

SAP Error Message - Details

• Message type: E = Error

• Message class: L3 -

• Message number: 797

• Message text: Multiple picking not allowed for delivery

What causes this issue?

For a TO item with reference to a delivery, you wish to pick a larger
quantity than the quantity requested. This is only possible for handling
units when the picked quantity can be copied into the delivery as the
delivery quantity.

System Response

The input of a quantity larger than the requested quantity is rejected
by the system.

How to fix this error?

You have to allow for a picked quantity to be copied into the delivery
as the delivery quantity. To do this, two options are available:
On the initial screen of the confirmation transaction (transaction code
LT12), you make a respective entry in the field "Copy pick qty".
In Customizing, you set the WM movement type accordingly.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message L3797 - Multiple picking not allowed for delivery ?

  The SAP error message L3797, which states "Multiple picking not allowed for delivery," typically occurs in the context of warehouse management and logistics when trying to process a delivery that is not configured to allow multiple picking. This can happen in various scenarios, such as when trying to pick items from different storage locations or when the delivery is set up in a way that does not permit multiple picking operations.
  Cause:
  
  Delivery Configuration: The delivery may be configured to allow only single picking, which means that the system does not permit picking from multiple storage locations or batches for the same delivery.
  Warehouse Management Settings: The settings in the warehouse management module may restrict multiple picking for certain types of deliveries or materials.
  Item Characteristics: The items in the delivery may have characteristics that prevent multiple picking, such as batch management or specific storage conditions.
  Picking Strategy: The picking strategy defined for the delivery may not support multiple picking, leading to this error.
  
  Solution:
  
  Check Delivery Configuration: Review the delivery document to ensure that it is set up correctly. If multiple picking is required, you may need to adjust the configuration settings.
  Adjust Warehouse Management Settings: If you have access, check the warehouse management settings to see if there are restrictions on multiple picking for the relevant storage types or materials.
  Review Picking Strategy: Analyze the picking strategy assigned to the delivery. If it is set to a strategy that does not allow multiple picking, consider changing it to one that does.
  Use Single Picking: If multiple picking is not necessary, consider processing the delivery using single picking instead.
  Consult Documentation: Refer to SAP documentation or help resources for specific configuration settings related to your version of SAP and the warehouse management module.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your system configuration.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration settings.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery) or LT03 (Create Transfer Order) to troubleshoot the delivery process.
  User Exits and BAdIs: If custom logic is implemented in your SAP system, check for any user exits or BAdIs that might affect the picking process.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.