How To Fix L3586 - Internal error while HR master record was being read

SAP Error Message - Details

• Message type: E = Error

• Message class: L3 -

• Message number: 586

• Message text: Internal error while HR master record was being read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message L3586 - Internal error while HR master record was being read ?

  The SAP error message L3586, which states "Internal error while HR master record was being read," typically indicates that there is an issue with accessing or processing the HR master data in the SAP system. This error can arise from various underlying causes, including data inconsistencies, configuration issues, or system bugs.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or corruption in the HR master data records.
  Authorization Issues: The user may not have the necessary authorizations to access the HR master data.
  Configuration Errors: Incorrect configuration in the HR module or related areas can lead to this error.
  System Bugs: There may be a bug in the SAP system or a specific version that is causing this error.
  Database Issues: Problems with the database, such as locks or corruption, can also lead to this error.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like PU01 or PU03 to check for inconsistencies in HR master data.
  Run reports to identify any inconsistencies or errors in the HR data.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access HR master data.
  Check the user roles and profiles to confirm that they include the required permissions.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the HR module to ensure they are set up correctly.
  Check for any recent changes in configuration that might have led to this issue.
  
  
  
  System Logs and Dumps:
  
  Check the system logs (transaction SM21) and short dumps (transaction ST22) for any related errors or messages that can provide more context about the issue.
  Analyze the dumps to identify the root cause of the internal error.
  
  
  
  Database Check:
  
  If you suspect database issues, work with your database administrator to check for locks, corruption, or other issues that might affect data access.
  
  
  
  SAP Notes and Support:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error.
  If the issue persists, consider opening a support ticket with SAP for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PA40 (Personnel Actions) to navigate HR data.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to HR master data management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to diagnose and resolve the L3586 error in your SAP system.