How To Fix L0017 - Maintain number range interval "&" for communication records

SAP Error Message - Details

• Message type: E = Error

• Message class: L0 - Messages for Module pool SAPFL000

• Message number: 017

• Message text: Maintain number range interval "&" for communication records

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message L0017 - Maintain number range interval "&" for communication records ?

  The SAP error message L0017, which states "Maintain number range interval '&' for communication records," typically occurs when the system is unable to find a valid number range for communication records. This can happen in various SAP modules, particularly in Logistics or Sales and Distribution, where communication records are used to track interactions.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Number Range: The number range for communication records has not been defined in the system.
  Number Range Not Assigned: The number range is defined but not assigned to the relevant object or document type.
  Number Range Interval Not Maintained: The number range interval is not properly maintained or is inactive.
  
  Solution:
  To resolve this error, you need to maintain the number range for communication records. Here are the steps to do so:
  
  
  Access the Number Range Maintenance Transaction:
  
  Go to transaction code SNRO (Number Range Objects).
  Enter the object name related to communication records (you may need to check the documentation or consult with your SAP administrator for the exact object name).
  
  
  
  Check Existing Number Ranges:
  
  In the Number Range Object screen, check if the number range for communication records exists.
  If it does not exist, you will need to create a new number range.
  
  
  
  Create or Maintain Number Range:
  
  If you need to create a new number range, click on the "Intervals" button.
  Define a new interval by specifying the number range (e.g., from 0000000001 to 9999999999) and ensure it is active.
  Save your changes.
  
  
  
  Assign the Number Range:
  
  Ensure that the newly created or maintained number range is assigned to the relevant document type or object in the configuration settings.
  
  
  
  Test the Changes:
  
  After making the changes, try to perform the action that triggered the error again to see if it has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SNRO: Number Range Object Maintenance
  SNUM: Number Range Maintenance
  
  
  Documentation: Check SAP Help documentation for specific details on number range management and communication records.
  Authorization: Ensure you have the necessary authorizations to maintain number ranges in the system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation, as there may be additional configuration or system-specific issues at play.