How To Fix KY603 - When downloading file &, error & occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: KY - Messages for SAP-EIS: Presentation

• Message number: 603

• Message text: When downloading file &, error & occurred

What causes this issue?

When downloading file &V1&, error &V2& occurred.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether file name &V1& is valid for the presentation server's
operating system.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KY603 - When downloading file &, error & occurred ?

  The SAP error message KY603 typically indicates an issue that occurred while trying to download a file, often related to the system's inability to process the request due to various reasons. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  File Path Issues: The specified file path may not be valid or accessible.
  Authorization Problems: The user may not have the necessary permissions to download files from the specified location.
  Network Issues: There may be network connectivity problems that prevent the file from being downloaded.
  File Format Issues: The file format may not be supported or may be corrupted.
  System Configuration: There may be configuration issues in the SAP system that affect file handling.
  
  Solutions:
  
  Check File Path: Ensure that the file path specified in the download request is correct and accessible. Verify that the directory exists and that the file is present.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to download files. This can be done by reviewing the user roles and authorizations in the SAP system.
  Test Network Connectivity: Ensure that there are no network issues that could be affecting the download. You can test connectivity to the server or location where the file is stored.
  Validate File Format: If the file format is specified, ensure that it is supported by SAP and that the file is not corrupted. Try opening the file in its native application to check for issues.
  Check SAP Configuration: Review the SAP system configuration related to file downloads. This may include settings in transaction codes like AL11 (for file directories) or other relevant configurations.
  Use Alternative Methods: If the issue persists, consider using alternative methods to download the file, such as using a different transaction or tool within SAP.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as AL11 (to view file directories) and SU53 (to check authorization issues).
  Logs and Traces: Review system logs and traces for more detailed error messages that can provide additional context for the KY603 error.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team or consult with SAP's technical support for further assistance.