How To Fix KY419 - The graphic was switched off

SAP Error Message - Details

• Message type: E = Error

• Message class: KY - Messages for SAP-EIS: Presentation

• Message number: 419

• Message text: The graphic was switched off

What causes this issue?

If you turn off the graphic, it will not be displayed with the call-up
of the graphical menu or using 'Execute report'.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KY419 - The graphic was switched off ?

  The SAP error message KY419, which states "The graphic was switched off," typically occurs in the context of SAP's Controlling (CO) module, particularly when dealing with graphical representations of data, such as reports or charts. This error indicates that the graphical display feature has been disabled or is not available for the current report or transaction.
  Causes:
  
  User Settings: The user may have disabled graphical displays in their user settings.
  System Configuration: The system may not be configured to support graphical displays for the specific report or transaction.
  Data Issues: There may be insufficient data to generate a graphical representation.
  Authorization Issues: The user may lack the necessary authorizations to view graphical data.
  Technical Issues: There could be a technical issue with the SAP GUI or the underlying system.
  
  Solutions:
  
  
  Check User Settings:
  
  Go to the user profile settings and ensure that graphical displays are enabled.
  You can check this in the SAP GUI under System > User Profile > Own Data and look for any settings related to graphical displays.
  
  
  
  Review System Configuration:
  
  Consult with your SAP Basis or system administrator to ensure that the system is configured to allow graphical displays for the relevant reports.
  
  
  
  Data Verification:
  
  Ensure that there is sufficient data available for the report you are trying to generate. If the dataset is empty or does not meet the criteria for graphical representation, the graphic may not display.
  
  
  
  Check Authorizations:
  
  Verify that you have the necessary authorizations to view graphical data. This may require checking with your SAP security team.
  
  
  
  Technical Troubleshooting:
  
  If the issue persists, consider restarting the SAP GUI or checking for any updates or patches that may need to be applied.
  If you suspect a technical issue, consult with your IT support team or SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for KY419 or related keywords.
  Documentation: Review the SAP documentation for the specific module you are working with to understand the requirements for graphical displays.
  Community Forums: Consider visiting SAP community forums or discussion boards where other users may have encountered and resolved similar issues.
  
  If the problem continues after trying these solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.