How To Fix KY311 - Exception &1 created

SAP Error Message - Details

• Message type: E = Error

• Message class: KY - Messages for SAP-EIS: Presentation

• Message number: 311

• Message text: Exception &1 created

What causes this issue?

The exception was created.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KY311 - Exception &1 created ?

  The SAP error message KY311, which states "Exception &1 created," typically occurs in the context of the SAP Controlling (CO) module, particularly when dealing with cost center accounting or internal orders. This error indicates that an exception has been raised during the execution of a program or transaction, often related to the configuration or data integrity within the system.
  Possible Causes:
  
  Data Integrity Issues: There may be inconsistencies or missing data in the master data (e.g., cost centers, internal orders) that the system is trying to process.
  Configuration Errors: Incorrect configuration settings in the controlling area or related settings can lead to exceptions being raised.
  Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to an exception.
  Program Errors: Bugs or issues in custom programs or enhancements that interact with the CO module can also trigger this error.
  Missing or Incorrect Parameters: If the parameters required for a transaction or report are not set correctly, it can lead to exceptions.
  
  Solutions:
  
  Check Master Data: Verify that all relevant master data (cost centers, internal orders, etc.) is correctly maintained and complete.
  Review Configuration: Ensure that the configuration settings in the controlling area and related modules are correct. This may involve checking settings in transaction codes like OKEQ (for cost center planning) or OKKP (for controlling area).
  Authorization Check: Confirm that the user has the necessary authorizations to perform the action that triggered the error. This can be done by checking the user roles and authorizations in transaction SU53.
  Debugging: If the error persists, consider debugging the program or transaction to identify the exact point of failure. This may require the assistance of a developer or SAP Basis team.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Contact SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the CO module, such as KSB1 (for cost center reports) and KOB1 (for order reports).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to the CO module for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the KY311 error and implement a suitable solution.