How To Fix KY269 - Comment for page & of report & could not be transferred

SAP Error Message - Details

• Message type: E = Error

• Message class: KY - Messages for SAP-EIS: Presentation

• Message number: 269

• Message text: Comment for page & of report & could not be transferred

What causes this issue?

An error occurred when the comment for page &V1& of report
&V2& was being downloaded.

System Response

The data was transferred to MS-WinWord; however, the comment will not
appear in the MS-WinWord document.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KY269 - Comment for page & of report & could not be transferred ?

  The SAP error message KY269, which states "Comment for page & of report & could not be transferred," typically occurs in the context of SAP's reporting tools, particularly when dealing with reports that include comments or notes. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Data Transfer Issues: The error may occur if there are issues with the data transfer process, such as network problems or interruptions during the report generation.
  Comment Length or Format: If the comments associated with the report exceed the allowed length or contain unsupported characters, this can lead to transfer failures.
  Authorization Issues: The user may not have the necessary permissions to access or transfer comments related to the report.
  System Configuration: There may be configuration issues within the SAP system that prevent comments from being processed correctly.
  Report Settings: The specific settings or parameters of the report may not be configured to handle comments properly.
  
  Solutions:
  
  Check Network Connection: Ensure that there are no network issues that could be interrupting the data transfer process.
  Review Comment Length and Format: Verify that the comments do not exceed the maximum character limit and do not contain any unsupported characters. If necessary, edit the comments to comply with the requirements.
  Verify User Authorizations: Check the user roles and permissions to ensure that the user has the necessary access rights to view and transfer comments.
  System Configuration Review: Consult with your SAP Basis or system administrator to review the configuration settings related to report generation and comment handling.
  Report Settings Adjustment: Review the report settings to ensure that comments are enabled and properly configured for the report in question.
  SAP Notes and Support: Check for any relevant SAP Notes or updates that may address this specific error. Sometimes, SAP releases patches or updates that resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific module or reporting tool you are using, as it may provide additional insights into handling comments and error messages.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., SE80 for Object Navigator, SE38 for executing reports) that may help in troubleshooting the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.