How To Fix KX931 - Error in master data transfer: query --> SAP-EIS

SAP Error Message - Details

• Message type: E = Error

• Message class: KX - EC-EIS/EC-BP: Data basis, data collection

• Message number: 931

• Message text: Error in master data transfer: query --> SAP-EIS

What causes this issue?

An error occurred in query &v1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Note down exact details about the error and how it occurred, then
contact the SAP hotline. The error is related to the selection of query
sender field &v2& when transferring master data.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KX931 - Error in master data transfer: query --> SAP-EIS ?

  The SAP error message KX931, which indicates "Error in master data transfer: query --> SAP-EIS," typically arises during the transfer of master data from the SAP system to the SAP Enterprise Information System (EIS). This error can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  
  Data Inconsistencies: There may be inconsistencies or missing data in the master data that is being transferred. This could include missing fields or incorrect data formats.
  
  
  Configuration Issues: The configuration settings for the data transfer process may not be set up correctly. This includes settings in the SAP EIS or the source system.
  
  
  Authorization Issues: The user or process attempting the data transfer may not have the necessary authorizations to access the required data or perform the transfer.
  
  
  Technical Errors: There could be technical issues such as network problems, system downtime, or issues with the underlying database.
  
  
  Version Compatibility: If there are version mismatches between the SAP system and the EIS, this could lead to errors during data transfer.
  
  
  Solutions:
  
  
  Check Master Data: Review the master data being transferred for completeness and correctness. Ensure that all required fields are populated and that the data adheres to the expected formats.
  
  
  Review Configuration: Verify the configuration settings for the data transfer process. Ensure that all necessary settings in both the source SAP system and the EIS are correctly configured.
  
  
  Authorization Check: Ensure that the user or process has the necessary authorizations to perform the data transfer. This may involve checking user roles and permissions in the SAP system.
  
  
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue. This can help identify the root cause.
  
  
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to KX931. They may provide patches or additional troubleshooting steps.
  
  
  Testing: Conduct tests in a development or quality assurance environment to replicate the issue and verify that the solution works before applying it in the production environment.
  
  
  Related Information:
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address the KX931 error specifically. These notes often contain patches, workarounds, or additional troubleshooting steps.
  
  
  Documentation: Review the official SAP documentation for both the source system and the EIS to ensure that you are following the correct procedures for data transfer.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  
  
  By systematically addressing these areas, you should be able to identify and resolve the KX931 error in your SAP environment.