How To Fix KX827 - Comment was deleted successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: KX - EC-EIS/EC-BP: Data basis, data collection

• Message number: 827

• Message text: Comment was deleted successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KX827 - Comment was deleted successfully ?

  The SAP error message KX827, which states "Comment was deleted successfully," is not actually an error in the traditional sense. Instead, it is an informational message indicating that a comment associated with a particular transaction or document has been successfully removed from the system.
  Cause:
  The message is triggered when a user attempts to delete a comment from a document or transaction in SAP, and the system successfully processes that request. This could occur in various modules, such as Controlling (CO) or Financial Accounting (FI), where comments or notes are often added for clarity or additional information.
  Solution:
  Since KX827 is an informational message rather than an error, no specific action is required to resolve it. However, if you did not intend to delete the comment, you may need to re-enter the comment or note manually. Here are the steps you can take:
  
  Re-enter the Comment: If the deletion was accidental, navigate back to the relevant document or transaction and add the comment again.
  Check User Permissions: Ensure that you have the appropriate permissions to add or delete comments in the system.
  Review Change Logs: If necessary, check the change logs to see who deleted the comment and when, which can help in understanding the context of the deletion.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using various transaction codes (e.g., KSB1 for cost center reports, FB03 for document display) where comments can be added or deleted.
  User Training: If users frequently encounter this message, consider providing training on how to manage comments effectively within the SAP system.
  Documentation: Ensure that there is adequate documentation on the process of adding and deleting comments to prevent confusion among users.
  
  If you encounter any issues beyond this informational message, it may be helpful to consult with your SAP support team or refer to SAP documentation for further assistance.