How To Fix KX217 - Error in the hierarchy file.

SAP Error Message - Details

• Message type: E = Error

• Message class: KX - EC-EIS/EC-BP: Data basis, data collection

• Message number: 217

• Message text: Error in the hierarchy file.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message KX217 - Error in the hierarchy file. ?

  The SAP error message KX217, which states "Error in the hierarchy file," typically occurs in the context of SAP Controlling (CO) when there is an issue with the hierarchy structure used for cost centers, profit centers, or other organizational units. This error can arise due to various reasons, such as inconsistencies in the hierarchy data, missing entries, or issues with the configuration.
  Causes of KX217 Error
  
  Missing Hierarchy Nodes: The hierarchy file may reference nodes that do not exist or have been deleted.
  Incorrect Hierarchy Structure: The hierarchy may not be properly structured, leading to inconsistencies.
  Data Inconsistencies: There may be inconsistencies in the data that the hierarchy is based on, such as incorrect or missing attributes.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy data.
  Transport Issues: If the hierarchy was transported from one system to another, there may have been issues during the transport process.
  
  Solutions to KX217 Error
  
  
  Check Hierarchy Structure:
  
  Review the hierarchy structure in the relevant transaction (e.g., KSH1 for cost center hierarchy).
  Ensure that all nodes referenced in the hierarchy exist and are correctly configured.
  
  
  
  Validate Hierarchy Data:
  
  Use transaction KSH2 to check the hierarchy for any inconsistencies or errors.
  Make sure that all required attributes for the hierarchy nodes are filled in correctly.
  
  
  
  Recreate the Hierarchy:
  
  If the hierarchy is corrupted, consider recreating it from scratch or restoring it from a backup if available.
  
  
  
  Check Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access and modify the hierarchy.
  
  
  
  Transport Check:
  
  If the hierarchy was recently transported, check the transport logs for any errors or issues that may have occurred during the transport process.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information
  
  Transaction Codes: 
  
  KSH1: Create Cost Center Hierarchy
  KSH2: Change Cost Center Hierarchy
  KSH3: Display Cost Center Hierarchy
  
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on managing hierarchies in Controlling.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation.