How To Fix KX002 - Enter valid user name

SAP Error Message - Details

• Message type: E = Error

• Message class: KX - EC-EIS/EC-BP: Data basis, data collection

• Message number: 002

• Message text: Enter valid user name

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message KX002 - Enter valid user name ?

  The SAP error message KX002, which states "Enter valid user name," typically occurs when a user attempts to log in or access a transaction in SAP but provides an invalid or incorrect username. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Username: The most common cause is that the user has entered an incorrect username. This could be due to typos or using an outdated username.
  User Account Issues: The user account may be locked, inactive, or not properly set up in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the transaction or module they are trying to use.
  System Configuration: There may be issues with the system configuration or user management settings in SAP.
  
  Solutions:
  
  Verify Username: Double-check the username for any typos or errors. Ensure that you are using the correct case (SAP usernames are case-sensitive).
  Check User Status: If you have access, check the status of the user account in the SAP system using transaction code SU01. Ensure that the account is active and not locked.
  Contact Administrator: If you are unable to resolve the issue, contact your SAP system administrator or help desk. They can check the user account status and permissions.
  Reset Password: If the username is correct but you are still facing issues, consider resetting the password, as it may have expired or been changed.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the required transactions. This can be checked in transaction SU53 or by the system administrator.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance - to check and manage user accounts.
  SU53: Display Authorization Check - to see if there are authorization issues.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to user management and authentication.
  Documentation: Refer to SAP documentation for user management and authorization concepts to better understand how user accounts are managed.
  
  If the problem persists after trying the above solutions, it may require deeper investigation by your SAP support team to identify any underlying issues with the system or user management processes.