How To Fix KW769 - Internal error during conversion of statistical key figures

SAP Error Message - Details

• Message type: E = Error

• Message class: KW - CO-ABC Activity-Based Costing

• Message number: 769

• Message text: Internal error during conversion of statistical key figures

What causes this issue?

An error occurred while statistical key figure &v3& was being converted
from the Logistics Information System (LIS) to statistical key figure
&v4& in controlling (CO).
Key figure &v3& in LIS uses a different unit of measure than key figure
&v4& in CO. It may be that the unit of measure "&v1&" in LIS could not
be converted to "&v2&" in CO because
no unit could be determined for the statistical key figure in LIS
one or both units could not be interpreted
both units refer to different dimensions

System Response

The values are transferred from LIS to Controlling without being
translated.

How to fix this error?

Check the assignment of the statistical key figure in Controlling to
that in LIS.
If necessary, compare the dimensions of the units (table T006) and make
sure that values can be translated between these units
<DS:TRAN.CUNI>(Maintain units).</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KW769 - Internal error during conversion of statistical key figures ?

  The SAP error message KW769, which states "Internal error during conversion of statistical key figures," typically occurs during the processing of statistical key figures in SAP Controlling (CO) or when performing certain calculations or conversions involving these figures. This error can arise due to various reasons, including data inconsistencies, configuration issues, or system bugs.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the statistical key figures or related master data that are causing the conversion process to fail.
  Configuration Issues: Incorrect configuration settings in the controlling area or related modules can lead to this error.
  System Bugs: There may be known bugs in the version of SAP you are using that affect the processing of statistical key figures.
  Missing Authorizations: Sometimes, lack of proper authorizations can lead to unexpected errors during data processing.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Review the statistical key figures and ensure that all related data is consistent and correctly maintained.
  Use transaction codes like KSB1 (for cost centers) or KOB1 (for orders) to check the relevant data.
  
  
  
  Review Configuration:
  
  Verify the configuration settings in the controlling area and ensure that they are set up correctly for statistical key figures.
  Check the settings in transaction OKKP (Controlling Area) and OKB9 (Statistical Key Figures).
  
  
  
  Check for System Notes:
  
  Look for any SAP Notes related to this error message in the SAP Support Portal. There may be patches or updates available that address this specific issue.
  Use transaction SNOTE to implement any relevant notes.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program that is generating the error to identify the root cause.
  Consult with your technical team or SAP Basis team for assistance in debugging.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the transaction codes and steps that led to the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KSB1, KOB1, OKKP, and OKB9 for checking and maintaining statistical key figures.
  SAP Notes: Regularly check the SAP Support Portal for updates and notes that may address known issues related to statistical key figures.
  Documentation: Review SAP documentation related to Controlling and statistical key figures for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the KW769 error in SAP.