How To Fix KW355 - Template locked by user &.

SAP Error Message - Details

• Message type: E = Error

• Message class: KW - CO-ABC Activity-Based Costing

• Message number: 355

• Message text: Template locked by user &.

What causes this issue?

The template is being processed by user &v1& and is
therefore locked for further processing.

System Response

The template cannot be processed.
Wait until user &v1& has completed his processing session or select
another template for processing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KW355 - Template locked by user &. ?

  The SAP error message KW355, which states "Template locked by user," typically occurs when a user tries to access or modify a template that is currently locked by another user. This can happen in various SAP modules, particularly in the context of planning and budgeting scenarios, such as SAP BW (Business Warehouse) or SAP BPC (Business Planning and Consolidation).
  Cause:
  
  User Locking: The template is being edited or accessed by another user, which locks it for other users to prevent simultaneous changes that could lead to data inconsistencies.
  Session Timeout: Sometimes, a user may have left a session open, causing the template to remain locked even after they have stopped working on it.
  System Errors: Occasionally, system errors or crashes can lead to a template being left in a locked state.
  
  Solution:
  
  Wait for Release: If another user is actively working on the template, the simplest solution is to wait until they finish and release the lock.
  Identify the Locking User: If you have the necessary permissions, you can check which user has locked the template. This can often be done through transaction codes like SM12 (for lock entries) or SM21 (for system logs).
  Unlock the Template: If you determine that the template is locked unnecessarily (e.g., the user is no longer working on it), you may need to unlock it. This can be done by:
  
  Contacting the User: Reach out to the user who has the template locked and ask them to release it.
  Using Administrative Tools: If you have administrative rights, you can manually unlock the template using transaction SM12 to delete the lock entry.
  
  
  Check for System Issues: If the locking issue persists, it may be worth checking for any system errors or issues that could be causing the locks to not release properly.
  
  Related Information:
  
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to access and modify templates.
  Best Practices: Encourage users to log out of sessions properly and to avoid leaving templates open when not in use.
  Documentation: Refer to SAP documentation or support for specific details related to the version of SAP you are using, as the behavior may vary slightly between different versions or modules.
  
  If the problem continues after trying these solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.