How To Fix KN304 - No hierarchy transferred

SAP Error Message - Details

• Message type: E = Error

• Message class: KN - Reporting for Costing

• Message number: 304

• Message text: No hierarchy transferred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KN304 - No hierarchy transferred ?

  The SAP error message KN304 ("No hierarchy transferred") typically occurs in the context of master data management, particularly when dealing with customer hierarchies in the SAP system. This error indicates that the system was unable to find or transfer the necessary hierarchy data for a customer or a group of customers.
  Causes of KN304 Error
  
  
  Missing Hierarchy Data: The most common cause is that the hierarchy data for the customer or group is not maintained in the system. This could be due to incomplete master data setup.
  
  
  Incorrect Hierarchy Assignment: The customer may not be correctly assigned to a hierarchy or the hierarchy itself may not be properly defined.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or transfer the hierarchy data.
  
  
  Data Transfer Issues: If the error occurs during data transfer (e.g., during a batch job or data upload), it could be due to issues with the data source or the transfer process itself.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, leading to the inability to transfer hierarchy data.
  
  
  Solutions to KN304 Error
  
  
  Check Hierarchy Data: Verify that the hierarchy data for the customer is correctly maintained. You can do this by navigating to the customer master data and checking the hierarchy assignments.
  
  
  Maintain Hierarchies: If the hierarchy is missing, you may need to create or maintain the necessary hierarchy in the system. This can typically be done in the customer hierarchy maintenance transaction (e.g., transaction code VDH1 for creating a hierarchy).
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to access and transfer hierarchy data. This may involve checking user roles and permissions.
  
  
  Data Transfer Process: If the error occurs during a data transfer process, review the data source and ensure that the data is correctly formatted and complete. Check for any logs or error messages that may provide additional context.
  
  
  Configuration Review: Review the configuration settings related to customer hierarchies in the SAP system. This may involve checking settings in the customizing (SPRO) area.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling hierarchy data and resolving related errors.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VDH1, VDH2, and VDH3 for managing customer hierarchies.
  SAP Notes: Check SAP Notes for any known issues or patches related to the KN304 error. SAP Notes can provide specific solutions or workarounds.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the KN304 error and implement a solution to resolve it.