How To Fix KN084 - No documentation available

SAP Error Message - Details

• Message type: E = Error

• Message class: KN - Reporting for Costing

• Message number: 084

• Message text: No documentation available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message KN084 - No documentation available ?

  The SAP error message KN084 ("No documentation available") typically occurs when you are trying to access documentation or details related to a customer master record, but the system cannot find any associated documentation. This can happen for several reasons:
  Causes:
  
  Missing Documentation: The customer master record may not have any documentation linked to it.
  Authorization Issues: The user may not have the necessary authorizations to view the documentation.
  Data Inconsistencies: There may be inconsistencies or issues in the database that prevent the documentation from being retrieved.
  Configuration Issues: The system may not be configured correctly to display documentation for customer records.
  
  Solutions:
  
  Check Documentation: Verify if any documentation has been created for the customer master record. You can do this by checking the relevant transaction (e.g., XD03 for display customer) and looking for any attached documents.
  User Authorizations: Ensure that the user has the necessary authorizations to view customer documentation. This may involve checking roles and permissions in the user profile.
  Data Consistency Check: Run consistency checks on the customer master data to identify any issues. You can use transaction codes like SE11 to check the database tables or SE38 to run specific reports.
  Configuration Review: Review the configuration settings related to customer master data and documentation. This may involve checking the settings in the relevant customizing transactions (e.g., SPRO).
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or SAP directly for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03 (Display Customer), FD03 (Display Customer Financial), and SE11 (Data Dictionary) for troubleshooting.
  Documentation Types: Understand the types of documentation that can be linked to customer records, such as contracts, agreements, or notes.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the KN084 error in SAP.