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Message type: E = Error
Message class: KN - Reporting for Costing
Message number: 077
Message text: & & does not exist
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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KN077
- & & does not exist ?The SAP error message KN077 typically indicates that a specific customer master record does not exist in the system. This error can occur in various transactions where customer data is required, such as sales order processing, billing, or customer account management.
Cause:
- Missing Customer Master Record: The most common cause is that the customer master record for the specified customer number does not exist in the system.
- Incorrect Customer Number: The customer number entered may be incorrect or mistyped.
- Data Deletion: The customer record may have been deleted or marked for deletion.
- Incorrect Company Code: The customer may exist, but not in the company code you are working with.
- Authorization Issues: The user may not have the necessary authorizations to view or access the customer master data.
Solution:
- Verify Customer Number: Double-check the customer number you are entering to ensure it is correct.
- Check Customer Master Data: Use transaction code
XD03
(Display Customer) orVD03
(Display Customer - Sales Area) to check if the customer exists in the system.- Create Customer Record: If the customer does not exist, you may need to create a new customer master record using transaction code
XD01
(Create Customer) orVD01
(Create Customer - Sales Area).- Check Company Code: Ensure that you are looking for the customer in the correct company code. If the customer exists in another company code, you may need to switch to that company code.
- Review Deletion Flags: Check if the customer record has been flagged for deletion. If so, you may need to remove the deletion flag or create a new customer record.
- Authorization Check: Ensure that you have the necessary authorizations to access customer master data. If not, contact your SAP security administrator.
Related Information:
XD03
- Display CustomerVD03
- Display Customer - Sales AreaXD01
- Create CustomerVD01
- Create Customer - Sales AreaIf the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.
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