How To Fix KN077 - & & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: KN - Reporting for Costing

  • Message number: 077

  • Message text: & & does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message KN077 - & & does not exist ?

    The SAP error message KN077 typically indicates that a specific customer master record does not exist in the system. This error can occur in various transactions where customer data is required, such as sales order processing, billing, or customer account management.

    Cause:

    1. Missing Customer Master Record: The most common cause is that the customer master record for the specified customer number does not exist in the system.
    2. Incorrect Customer Number: The customer number entered may be incorrect or mistyped.
    3. Data Deletion: The customer record may have been deleted or marked for deletion.
    4. Incorrect Company Code: The customer may exist, but not in the company code you are working with.
    5. Authorization Issues: The user may not have the necessary authorizations to view or access the customer master data.

    Solution:

    1. Verify Customer Number: Double-check the customer number you are entering to ensure it is correct.
    2. Check Customer Master Data: Use transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area) to check if the customer exists in the system.
    3. Create Customer Record: If the customer does not exist, you may need to create a new customer master record using transaction code XD01 (Create Customer) or VD01 (Create Customer - Sales Area).
    4. Check Company Code: Ensure that you are looking for the customer in the correct company code. If the customer exists in another company code, you may need to switch to that company code.
    5. Review Deletion Flags: Check if the customer record has been flagged for deletion. If so, you may need to remove the deletion flag or create a new customer record.
    6. Authorization Check: Ensure that you have the necessary authorizations to access customer master data. If not, contact your SAP security administrator.

    Related Information:

    • Transaction Codes:
      • XD03 - Display Customer
      • VD03 - Display Customer - Sales Area
      • XD01 - Create Customer
      • VD01 - Create Customer - Sales Area
    • SAP Notes: Check SAP Notes for any specific issues related to this error message, as there may be patches or updates that address known issues.
    • Documentation: Refer to SAP Help documentation for more details on customer master data management and related transactions.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.

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