How To Fix KM828 - No authorization to change sales orders

SAP Error Message - Details

• Message type: E = Error

• Message class: KM - Error messages for Profit Center Accounting

• Message number: 828

• Message text: No authorization to change sales orders

What causes this issue?

You do not have authorization for the transaction <LS>Change Sales Order
(VA02)</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If necessary, contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KM828 - No authorization to change sales orders ?

  The SAP error message KM828, which states "No authorization to change sales orders," typically indicates that the user attempting to modify a sales order does not have the necessary permissions assigned to their user profile. This is a common issue in SAP systems where authorization checks are in place to ensure that only users with the appropriate roles can perform certain actions.
  Cause:
  
  Missing Authorization Object: The user lacks the necessary authorization object related to sales order changes (e.g., V_VBAK_VKO for sales document).
  Role Assignment: The user’s role does not include the permissions required to change sales orders.
  User Profile Issues: The user profile may not be correctly configured or may have been altered, leading to a loss of necessary permissions.
  Organizational Level Restrictions: The user may not have access to specific organizational levels (e.g., sales organization, distribution channel) related to the sales order.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after receiving the error to see which authorization check failed. This will provide insight into what specific permission is missing.
  Alternatively, use transaction code SU01 to view the user’s profile and roles.
  
  
  
  Review and Update Roles:
  
  If you have the necessary administrative rights, review the roles assigned to the user in transaction PFCG.
  Ensure that the roles include the necessary authorizations for changing sales orders. You may need to add or modify the authorization objects related to sales order processing.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security or basis team. Provide them with the details of the error and the user’s requirements.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, have the user log out and log back in to ensure that the new permissions take effect.
  Test the ability to change sales orders again to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  
  Authorization Objects: Familiarize yourself with relevant authorization objects for sales order processing, such as:
  
  V_VBAK_VKO (Sales Document: Authorization for Sales Organization)
  V_VBAK_AAT (Sales Document: Authorization for Sales Area)
  
  
  
  Transaction Codes:
  
  SU53: Display authorization check
  SU01: User maintenance
  PFCG: Role maintenance
  
  
  
  Documentation: Refer to SAP documentation or your organization’s internal guidelines for managing user roles and authorizations.
  
  
  By following these steps, you should be able to identify the cause of the KM828 error and implement a solution to resolve it.