How To Fix KM818 - Specified sales organization(s) not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: KM - Error messages for Profit Center Accounting

  • Message number: 818

  • Message text: Specified sales organization(s) not found

  • Show details Hide details
  • What causes this issue?

    Either the specified sales organizations do not exist or they are not
    assigned to any company code.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Ensure that the sales organizations are assigned to a company code. You
    do this in Customizing under <LS>Enterprise Structure -> Assignment ->
    Sales -> Assign Sales Organization to Company Code</>.
    Enter a valid sales organization. If necessary, use the relevant input
    help.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message KM818 - Specified sales organization(s) not found ?

    The SAP error message KM818, which states "Specified sales organization(s) not found," typically occurs when the system cannot find the specified sales organization in the configuration. This can happen in various scenarios, such as during sales order processing, pricing determination, or when creating a new sales document.

    Causes:

    1. Incorrect Sales Organization: The sales organization specified in the transaction does not exist in the system.
    2. Configuration Issues: The sales organization may not be properly configured in the system, or it may not be assigned to the relevant company code or distribution channel.
    3. Data Inconsistency: There may be inconsistencies in the master data, such as customer or material master records that do not have the correct sales organization assigned.
    4. Authorization Issues: The user may not have the necessary authorizations to access the specified sales organization.

    Solutions:

    1. Check Sales Organization:

      • Verify that the sales organization specified in the transaction exists in the system. You can do this by navigating to the relevant configuration settings in SAP.
      • Use transaction code OVX5 to check the sales organization settings.
    2. Configuration Verification:

      • Ensure that the sales organization is correctly configured and assigned to the appropriate company code and distribution channel.
      • Check the configuration in the following path: SPRO > Enterprise Structure > Definition > Logistics - General > Define, copy, delete, check sales organization.
    3. Master Data Review:

      • Review the customer master data and material master data to ensure that they are correctly assigned to the sales organization.
      • Use transaction codes XD03 (for customer master) and MM03 (for material master) to check the relevant records.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the sales organization. This can be checked with the help of your SAP security team.
    5. Consult Documentation:

      • If the issue persists, consult SAP documentation or reach out to SAP support for further assistance.

    Related Information:

    • Transaction Codes:

      • OVX5: Check sales organization settings.
      • XD03: Display customer master data.
      • MM03: Display material master data.
    • SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message.

    • User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify and resolve the cause of the KM818 error message in SAP.

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