How To Fix KM816 - Several documents not displayed due to insufficient authorization (log)

SAP Error Message - Details

• Message type: E = Error

• Message class: KM - Error messages for Profit Center Accounting

• Message number: 816

• Message text: Several documents not displayed due to insufficient authorization (log)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message KM816 - Several documents not displayed due to insufficient authorization (log) ?

  The SAP error message KM816 indicates that a user is attempting to access certain documents or content in the Knowledge Management (KM) module but is unable to do so due to insufficient authorization. This error typically arises when the user does not have the necessary permissions to view or interact with specific documents or folders.
  Cause:
  
  Insufficient Authorizations: The user lacks the required roles or authorizations to access the documents in question.
  Document Permissions: The documents may have specific access controls set that restrict visibility to certain users or groups.
  Role Assignment: The user may not be assigned to the correct roles that grant access to the KM content.
  Folder Permissions: The folder containing the documents may have restricted access settings.
  
  Solution:
  
  
  Check User Roles:
  
  Verify that the user has the appropriate roles assigned in the SAP system. This can be done by checking the user’s profile in transaction code SU01 or PFCG.
  Ensure that the roles include the necessary authorizations for accessing KM content.
  
  
  
  Review Document Permissions:
  
  Check the permissions set on the specific documents or folders. This can be done in the KM administration area.
  Adjust the permissions if necessary to allow the user or their user group access to the documents.
  
  
  
  Adjust Folder Permissions:
  
  If the documents are stored in a folder with restricted access, modify the folder permissions to include the user or their role.
  
  
  
  Authorization Trace:
  
  Use transaction code SU53 immediately after encountering the error to see which authorizations are missing. This can help identify the specific permissions that need to be granted.
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes to roles or permissions, consult with your SAP security team or administrator to resolve the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to KM authorization errors.
  Documentation: Review SAP documentation on Knowledge Management and authorization concepts to better understand how permissions are structured.
  Training: Consider training sessions for users on how to navigate KM and understand authorization requirements.
  
  By following these steps, you should be able to identify and resolve the KM816 error related to insufficient authorization in SAP.