How To Fix KM565 - Application not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: KM - Error messages for Profit Center Accounting

• Message number: 565

• Message text: Application not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message KM565 - Application not supported ?

  The SAP error message KM565 ("Application not supported") typically occurs in the context of SAP Knowledge Management (KM) or when dealing with certain applications that are not compatible with the current configuration or version of the SAP system. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Unsupported Application Type: The application you are trying to access may not be supported by the current version of SAP KM or the specific configuration of your SAP system.
  Missing Configuration: The necessary configuration for the application might not be set up correctly in the SAP system.
  Authorization Issues: The user may not have the required authorizations to access the application.
  System Version Mismatch: The application may require a different version of SAP or specific patches that are not installed.
  Browser Compatibility: If accessing SAP through a web interface, the browser being used may not be compatible with the application.
  
  Solutions:
  
  Check Application Compatibility: Verify that the application you are trying to access is supported by your version of SAP. Consult the SAP documentation or support for compatibility information.
  Review Configuration Settings: Ensure that all necessary configurations for the application are correctly set up in the SAP system. This may involve checking settings in the SAP NetWeaver Administrator or other configuration tools.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the application. This can be done through transaction codes like PFCG (Role Maintenance).
  Update SAP System: If the application requires a newer version or specific patches, consider updating your SAP system to meet these requirements.
  Browser Settings: If accessing through a web browser, try using a different browser or updating the current browser to the latest version. Ensure that any necessary plugins or settings are enabled.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the KM565 error for any specific fixes or recommendations provided by SAP. You can search for relevant notes in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they have found.
  Documentation: Review the official SAP documentation for Knowledge Management and the specific application you are trying to use for any additional troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.