How To Fix KK228 - Worklist is empty and so cannot be copied


SAP Error Message - Details

  • Message type: E = Error

  • Message class: KK -

  • Message number: 228

  • Message text: Worklist is empty and so cannot be copied

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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  • What is the cause and solution for SAP error message KK228 - Worklist is empty and so cannot be copied ?

    The SAP error message KK228: Worklist is empty and so cannot be copied typically occurs in the context of the Controlling (CO) module, particularly when dealing with internal orders, cost centers, or other controlling objects. This error indicates that the system is unable to find any entries in the worklist that you are trying to copy from, which is necessary for the operation you are attempting to perform.

    Causes:

    1. Empty Worklist: The most straightforward cause is that the worklist you are trying to access is indeed empty. This could happen if no relevant items have been added to the worklist.
    2. Selection Criteria: The selection criteria used to generate the worklist may not match any existing entries. This could be due to incorrect date ranges, filters, or other parameters.
    3. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the entries in the worklist.
    4. System Configuration: There may be configuration issues in the SAP system that prevent the worklist from being populated correctly.

    Solutions:

    1. Check Worklist Entries: Verify that the worklist you are trying to copy from actually contains entries. You can do this by navigating to the relevant transaction or report that generates the worklist.
    2. Adjust Selection Criteria: Review and adjust the selection criteria you are using to generate the worklist. Ensure that the parameters are set correctly to include the desired entries.
    3. User Authorizations: Check if you have the necessary authorizations to view the worklist. If not, contact your SAP security administrator to grant the required permissions.
    4. System Configuration: If you suspect a configuration issue, consult with your SAP Basis or CO module consultant to ensure that the system is set up correctly to populate the worklist.
    5. Transaction Codes: Use relevant transaction codes (like KKAO for order settlement) to check if the worklist can be generated correctly from other areas.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes related to the worklist and controlling processes, such as KKAO, KKS1, or KKS2.
    • SAP Notes: Check SAP Notes for any known issues or patches related to the error message KK228. SAP Notes can provide additional insights or solutions.
    • Documentation: Review SAP documentation or help files related to the specific module you are working with for more context on worklists and their usage.

    If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.

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