How To Fix KI802 - User & is blocking period lock maintenance

SAP Error Message - Details

• Message type: E = Error

• Message class: KI -

• Message number: 802

• Message text: User & is blocking period lock maintenance

What causes this issue?

DEFINE &USER& = &V1&
INCLUDE MESSAGE_ENQUEUE_USER OBJECT DOKU ID TX

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KI802 - User & is blocking period lock maintenance ?

  The SAP error message KI802 indicates that a user is blocking the period lock for maintenance in the Controlling (CO) module. This typically occurs when a user has an open session that is preventing other users from making changes to the period lock settings.
  Cause:
  
  Open Sessions: A user has an active session that is currently editing or has not properly closed the period lock settings.
  Transaction in Progress: The user might be in the middle of a transaction that involves period lock maintenance.
  System Configuration: There may be system settings or configurations that are causing the lock to persist.
  
  Solution:
  
  Identify the User: Use transaction code SM12 to check for locked entries. This will show you which user is holding the lock.
  Terminate the Session: If the user is not actively working on the transaction, you can terminate their session from SM12. However, ensure that you have the necessary permissions and that it is appropriate to do so.
  Communicate with the User: If possible, contact the user who is blocking the lock to see if they can complete or exit their transaction.
  Check for Background Jobs: Sometimes, background jobs can also hold locks. Check if there are any jobs running that might be causing the issue.
  Wait for Automatic Release: If the lock is due to a temporary situation, it may resolve itself after a certain period.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related issues.
  SE38: To run reports that might help in identifying issues.
  
  
  
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to perform period lock maintenance without causing conflicts.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, specific versions of SAP may have bugs that are documented in SAP Notes.
  
  
  Documentation: Review SAP documentation for best practices on managing period locks in the CO module.
  
  
  If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.