How To Fix KI755 - An error occurred when reading the activity prices

SAP Error Message - Details

• Message type: E = Error

• Message class: KI -

• Message number: 755

• Message text: An error occurred when reading the activity prices

What causes this issue?

An error occurred when reading the prices.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Consider the following messages.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KI755 - An error occurred when reading the activity prices ?

  The SAP error message KI755, which states "An error occurred when reading the activity prices," typically occurs in the context of controlling (CO) modules, particularly when dealing with cost centers, internal orders, or activity-based costing. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting.
  Causes of Error KI755
  
  
  Missing or Incorrect Activity Price: The activity price for the specified cost center or internal order may not be maintained or may be incorrect.
  
  
  Invalid Cost Center or Order: The cost center or internal order referenced in the transaction may not exist or may be inactive.
  
  
  Period Closing Issues: If the period is closed for posting, it may prevent the system from reading the activity prices.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the activity price data.
  
  
  Configuration Issues: There may be configuration issues in the controlling module that prevent the system from retrieving the correct data.
  
  
  Data Consistency Issues: There may be inconsistencies in the master data or transaction data that affect the ability to read activity prices.
  
  
  Solutions to Error KI755
  
  
  Check Activity Prices: Go to the transaction code KP26 (Change Activity Prices) and verify that the activity prices are correctly maintained for the relevant cost centers or internal orders.
  
  
  Verify Cost Center/Order: Ensure that the cost center or internal order you are working with is valid and active. You can check this in the transaction code KS03 (Display Cost Center) or KO03 (Display Internal Order).
  
  
  Check Period Status: Ensure that the posting period is open. You can check this in the transaction code OB52 (Maintain Periods).
  
  
  Review Authorizations: Check if the user has the necessary authorizations to access the relevant data. This may require coordination with your SAP security team.
  
  
  Configuration Review: If you suspect configuration issues, consult with your SAP CO module configuration team to ensure that everything is set up correctly.
  
  
  Data Consistency Check: Run consistency checks on your master data and transaction data to identify any discrepancies. This may involve using transaction codes like CKM3 (Display Material Price) or KAH3 (Display Cost Center).
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. Sometimes, there are known issues with specific versions of SAP that have been documented.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KP26, KS03, KO03, and OB52 for managing activity prices, cost centers, and internal orders.
  SAP Documentation: Refer to SAP Help documentation for detailed information on activity-based costing and controlling processes.
  Support Community: Engage with the SAP Community or forums for additional insights and solutions from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the cause of the KI755 error and implement the appropriate solution. If the issue persists, consider reaching out to SAP support for further assistance.