How To Fix KI345 - Processing error in CO interface: Contact SAP


SAP Error Message - Details

  • Message type: E = Error

  • Message class: KI -

  • Message number: 345

  • Message text: Processing error in CO interface: Contact SAP

  • Show details Hide details
  • What causes this issue?

    An internal error occurred when setting up the CO document. The SAP
    System searched for temporary document number &V2& but did not find it.

    System Response

    The document cannot be posted.

    How to fix this error?

    Contact SAP and notify the hotline of the cause of the problem,
    including work area "KI" and error number "345".

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message KI345 - Processing error in CO interface: Contact SAP ?

    The SAP error message KI345, which indicates a "Processing error in CO interface: Contact SAP," typically arises in the context of the Controlling (CO) module when there is an issue with the integration or processing of data between different SAP modules or systems. This error can occur during various processes, such as posting costs, transferring data from other modules (like FI or MM), or during the execution of certain CO transactions.

    Possible Causes:

    1. Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the relevant master data (e.g., cost centers, internal orders).
    2. Configuration Issues: Incorrect configuration settings in the CO module or related modules can lead to processing errors.
    3. Authorization Issues: The user may not have the necessary authorizations to perform the action that triggered the error.
    4. System Bugs: There may be bugs or issues in the SAP system that require a patch or update.
    5. Interface Problems: If the error occurs during data transfer between systems (e.g., between SAP and non-SAP systems), there may be issues with the interface configuration.

    Solutions:

    1. Check Data Consistency: Review the data being processed for any inconsistencies or missing entries. Ensure that all required master data is correctly maintained.
    2. Review Configuration: Verify the configuration settings in the CO module and related modules. Ensure that all settings are correctly defined according to business requirements.
    3. User Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to perform the action that caused the error.
    4. Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to the KI345 error. Apply any recommended patches or updates.
    5. Debugging: If you have access to technical resources, consider debugging the process to identify the exact point of failure. This may require the assistance of an ABAP developer.
    6. Contact SAP Support: If the issue persists and cannot be resolved through the above steps, it may be necessary to contact SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, data involved, and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in the CO module, such as KSB1 (Cost Centers: Actual Line Items) or KOB1 (Orders: Actual Line Items), to analyze the data involved.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review SAP documentation related to the CO module for best practices and troubleshooting steps.

    By following these steps, you should be able to identify the cause of the KI345 error and implement a solution. If the problem remains unresolved, reaching out to SAP Support is advisable for specialized assistance.

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