How To Fix KI304 - The work item or work item ID & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: KI -

• Message number: 304

• Message text: The work item or work item ID & does not exist

What causes this issue?

Work item ID &V1& does not exist.

System Response

You are using an account assignment object that does not exist.

How to fix this error?

Create a corresponding work item or work item ID.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KI304 - The work item or work item ID & does not exist ?

  The SAP error message KI304, which states "The work item or work item ID & does not exist," typically occurs in the context of SAP Controlling (CO) when trying to access or process a work item that the system cannot find. This can happen for various reasons, and understanding the cause and potential solutions can help resolve the issue.
  Causes of KI304 Error
  
  Invalid Work Item ID: The work item ID you are trying to access may be incorrect or mistyped.
  Work Item Deletion: The work item may have been deleted or archived, making it unavailable for processing.
  Authorization Issues: The user may not have the necessary authorizations to view or access the work item.
  System Configuration: There may be issues with the configuration of the system or the specific module you are working with.
  Data Consistency Issues: There could be inconsistencies in the database or data integrity issues that prevent the work item from being found.
  
  Solutions to KI304 Error
  
  Verify Work Item ID: Double-check the work item ID you are using to ensure it is correct. Look for any typographical errors.
  Check Work Item Status: Use transaction codes like SWI1 (Work Item Selection) to check if the work item exists and its current status.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the work item. You may need to consult with your SAP security team.
  Consult with Basis Team: If the work item should exist but cannot be found, consult with your SAP Basis team to check for any database issues or inconsistencies.
  Check for Deletion or Archiving: Investigate whether the work item has been deleted or archived. If it has been archived, you may need to restore it from the archive.
  System Logs: Check system logs for any related error messages that might provide additional context or clues about the issue.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 for work item monitoring and SOST for checking the status of sent work items.
  SAP Notes: Search for SAP Notes related to error KI304 in the SAP Support Portal. There may be specific notes addressing known issues or providing patches.
  Documentation: Review SAP documentation related to the Controlling module and work item processing for additional insights and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team or consult with SAP directly for further assistance.