How To Fix KF104 - Line item not created (error during locking) -> contact system admin.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: KF -

  • Message number: 104

  • Message text: Line item not created (error during locking) -> contact system admin.

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  • What causes this issue?

    When locking the line items, a system error occurred.

    System Response

    The line item has not been posted. Your data has not been deleted.

    How to fix this error?

    Inform your system administrator. Transaction SM12 contains additional
    information about the error. Post the line-item again.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message KF104 - Line item not created (error during locking) -> contact system admin. ?

    The SAP error message KF104 ("Line item not created (error during locking) -> contact system admin") typically occurs when there is an issue with the locking mechanism in the SAP system. This error can arise in various scenarios, such as during the posting of documents, execution of reports, or when trying to update data in the system.

    Causes:

    1. Locking Issues: The error often indicates that the system is unable to acquire a lock on the necessary data due to another process holding the lock. This can happen if multiple users or processes are trying to access the same data simultaneously.
    2. Database Issues: There may be underlying database issues that prevent the locking mechanism from functioning correctly.
    3. Configuration Problems: Incorrect configuration settings in the SAP system can lead to locking issues.
    4. System Performance: High system load or performance issues can also lead to locking problems.
    5. User Authorizations: Insufficient user authorizations may prevent the creation of line items.

    Solutions:

    1. Check for Lock Entries: Use transaction code SM12 to check for existing lock entries. If you find locks that are no longer needed, you can delete them (if you have the necessary authorizations).
    2. Wait and Retry: If the error is due to a temporary lock by another user or process, waiting for a few moments and then retrying the operation may resolve the issue.
    3. System Performance Monitoring: Monitor system performance using transaction codes like SM50 or SM66 to identify any processes that may be causing delays or locks.
    4. Review Configuration: Check the configuration settings related to the specific module or transaction you are working with to ensure they are set up correctly.
    5. Contact System Administrator: If the issue persists, it is advisable to contact your SAP system administrator. They can investigate further, check system logs, and resolve any underlying issues.

    Related Information:

    • Transaction Codes:

      • SM12: Display and manage lock entries.
      • SM50: Monitor active processes.
      • SM66: Monitor global processes.
      • ST22: Check for dumps that may provide additional context.
      • SLG1: Check application logs for more details on the error.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    • User Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.

    By following these steps, you should be able to diagnose and potentially resolve the KF104 error in your SAP system. If the problem continues, further investigation by a technical team may be required.

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