How To Fix KE831 - Data is already locked by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: KE -

• Message number: 831

• Message text: Data is already locked by another user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KE831 - Data is already locked by another user ?

  The SAP error message KE831, which states "Data is already locked by another user," typically occurs in the context of controlling (CO) module transactions, particularly when multiple users are trying to access or modify the same data simultaneously. This locking mechanism is in place to prevent data inconsistencies and ensure data integrity.
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the same data, which leads to a lock being placed on that data.
  Long-Running Transactions: A transaction that takes a long time to complete may hold the lock longer than expected, preventing others from accessing the data.
  System Configuration: Certain configurations in the SAP system may lead to more frequent locking scenarios, especially in high-transaction environments.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to complete their transaction. After a short period, try to access the data again.
  Identify the Lock: Use transaction code SM12 to check for locks. You can see which user is holding the lock and what data is being locked. If necessary, you can contact the user to coordinate access.
  Release the Lock: If you have the necessary authorizations, you can manually release the lock from transaction SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still working on the data.
  Optimize Transactions: If this error occurs frequently, consider reviewing the processes and transactions that lead to locking. Optimizing these processes can help reduce the frequency of locks.
  User Training: Ensure that users are trained on how to properly complete transactions to minimize the time data is locked.
  
  Related Information:
  
  Transaction Codes: 
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related issues.
  ST22: To check for dumps that might be related to the locking issue.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to locking behavior in your specific version of SAP.
  Performance Monitoring: Regularly monitor system performance and user activity to identify patterns that may lead to locking issues.
  
  By following these steps, you should be able to address the KE831 error effectively. If the problem persists, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.