How To Fix KE262 - Customer &3 was expected instead of customer &2 at hierarchy level &1

KE262 - Overview

• Message type: E = Error

• Message class: KE -

• Message number: 262

• Message text: Customer &3 was expected instead of customer &2 at hierarchy level &1

What causes this issue?

The system expected customer number &V3& at level &V1& of the customer
hierarchy. However, customer &V2& was entered instead.

System Response

The system did not accept your entry.

How to fix this error?

Enter customer number &V3&.
You can display the customer hierarchy under "Logistics -> Sales and
distribution -> Master data".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KE262 - Customer &3 was expected instead of customer &2 at hierarchy level &1 ?

  The SAP error message KE262 indicates a mismatch in the expected customer hierarchy level during a transaction or process in the Controlling (CO) module, specifically related to Profitability Analysis (CO-PA). The message states that the system expected a specific customer (Customer &3) at a certain hierarchy level (Hierarchy Level &1), but instead found a different customer (Customer &2).
  
  Cause:
  The error typically arises due to one of the following reasons:
  
  Hierarchy 
  Configuration Issues: The customer hierarchy may not be correctly configured in the system. The expected customer might not be assigned to the correct hierarchy level.
  Data Entry Errors: There may be a mistake in the data entry where the wrong customer is being referenced in the transaction.
  Master Data Issues: The master data for customers may not be properly maintained, leading to inconsistencies in the hierarchy.
  Transaction Context: The context of the transaction may not align with the expected hierarchy structure, such as when a