How To Fix KD298 - Delivery date not set -> Inform system administration

SAP Error Message - Details

• Message type: E = Error

• Message class: KD - CO Settlement

• Message number: 298

• Message text: Delivery date not set -> Inform system administration

What causes this issue?

System status DLV is set for the order to be settled, but the
corresponding delivery date in the order item is not set.

System Response

The settlement cannot be executed, as the period for the final delivery
cannot be determined.

How to fix this error?

Contact your system administrator or the SAP Hotline. Due to a program
error in the program that sets the DLV status, the delivery date was
not set in the order item.
If the delivery date was corrected in the order item, repeat the
calculation of work in process and the variances for this order (if it
is activated). Then repeat the settlement for the order.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KD298 - Delivery date not set -> Inform system administration ?

  The SAP error message KD298 ("Delivery date not set -> Inform system administration") typically occurs in the context of controlling (CO) and logistics processes, particularly when dealing with production orders, sales orders, or other related documents. This error indicates that the system is unable to determine a delivery date for a particular transaction, which is essential for scheduling and planning purposes.
  Causes:
  
  Missing Configuration: The delivery date may not be set due to missing or incorrect configuration in the system settings related to the material master, sales order, or production order.
  Master Data Issues: The material master or vendor master data may not have the necessary delivery date information.
  Incomplete Document: The document (e.g., sales order, production order) may be incomplete or not properly saved, leading to missing delivery date information.
  Customizing Settings: Customizing settings in the SAP system may not be correctly defined, particularly in the areas of logistics and production planning.
  System Errors: There may be underlying system errors or issues that require attention from system administration.
  
  Solutions:
  
  Check Master Data: Verify that the material master and vendor master data are complete and correctly configured. Ensure that the delivery date fields are populated.
  Review Document Status: Check the status of the document (e.g., sales order, production order) to ensure it is complete and properly saved.
  Configuration Review: Consult with your SAP system administrator to review the configuration settings related to delivery dates in the relevant modules (e.g., SD, MM, PP).
  Customizing Settings: Ensure that the customizing settings for delivery date determination are correctly set up in the system.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists, it may be necessary to contact SAP support or your internal IT support team for further investigation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MD04 (Stock/Requirements List), VA03 (Display Sales Order), or CO03 (Display Production Order) to analyze the documents in question.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to delivery date determination and configuration for the specific modules you are working with (e.g., Sales and Distribution, Production Planning).
  
  By following these steps, you should be able to identify the root cause of the KD298 error and implement the necessary solutions to resolve it.